Communication Solutions

> 24 x 7 x 365 Services
> Medical Answering Services
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> Order Entry
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> Your calls are NEVER transferred to a call center outside the US.

Professional Communication Services offers a wide range of solutions to make your business or organization work:

  • Fast account setup - Most accounts can be set up the same day.
  • No contracts - Month-to-month plans are available.
  • 24 hours a day, 7 days a week, 365 days a year - Always at your service.
  • Our commitment to customer service - We believe that excellent customer service is paramount.
  • Calls answered by live agents - Our professional staff is individually trained to meet our client's specific requirements.
  • Customized voice mail solution - From the smallest workgroup to the largest enterprise, we can customize a voice mail solution for you.
  • Dispatching to e-mail, fax, pager, digital phone, text message, voicemail, and more - Your choice, your schedule, your device!
  • Wake-up calls and reminders - You may never be late or forget an important occasion again.
  • Intelligent call routing - Based on your criteria, we will escalate your calls as needed.
  • Personalized answering - All of your calls are answered in your company name. Once our agent answers your call, all of the information you have supplied to us is shown on the computer screen, telling us how you want each call handled, and what actions we are to take.
  • Flexibility - Our customer service representatives can make changes and update your account as your requirements dictate.
  • Internet access - Our agents have the ability to click on your Web site for more information or to assist your caller with orders, questions, and appointments or help desk functions that can be accomplished using the Internet and our client's own Web site.

Call us today for more information at 1-800-616-3394 or use our online contact form. We look forward to helping you with your business needs.

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